Government Case Management with Legal Files
Public servants recognize us as a seasoned, consultative partner capable of addressing their unique challenges and aiding them in enhancing constituent services such as investigations. Daily, we engage with clients across all levels of government—federal, tribal, provincial, state, regional, county, and municipal—utilizing our expertise to ensure the successful implementation and continuous use of Legal Files.
In government, case management refers to the organized and systematic handling of individual cases or instances through a structured workflow. A “case” typically involves a specific issue, request, or transaction that requires the attention and resolution of a government agency. Examples of government cases range from legal issues to human resource management (HRM). Effective case management ensures order, efficiency, and accountability across this broad spectrum of government functions.
You can anticipate expert support and personalized service from the dedicated, customer-focused team assigned to you, providing you with the confidence and peace of mind that you are in competent hands.
Legal Files was recognized as a Top 10 Legal Tech Solutions Provider in 2024. Click on the CIO Review icon above to read the accompanying article, “Optimizing Legal Operations with Streamlined Data.”
Features of Government Case Management Software
Through superior workflow and productivity tools, our Government Case management software provides the ability to handle an increased volume of work with the same number or fewer staff—up to 40 percent or more based upon the experience of our customers. Offering extensive flexibility, Legal Files is used to manage investigations or fraud cases, track internal and external resources and monitor costs for government. You can even use Legal Files to manage contracts & leases, employment/human resources concerns, outside litigation and compliance issues, as well as track constituent requests (including Freedom of Information requests) more effectively and efficiently.
Case Management Solutions- One central location for all information related to each case
- Office-wide contact management, including duplicate checker
- Document assembly and management
- Contract management
- Pleadings index report
- Client update report
- File manager(s)
- File notes, including alerts
- Claims process management
Office Management Solutions- Automatic time capturing tools, including accounting links
- Multiple location management
- Custom menus and screens
- Task delegation and assignment tracking
- Team management
- Email integration
- Mobile app for the iPad and iPhone
- Phone messaging, mail tracking and message notification
- Activity summary
- Outcome tracking
- File security
Calendars, Event and Task Management Solutions- Calendars—firm-wide, group, individual
- Comprehensive in-box
- To-do’s, reminders and alerts with automatic notification
- Group and recurring scheduler
- Legal dates and deadlines calculator
- Time keeping and activity log
- Scheduling and docketing
- Court docketing
- Automated task scheduling
- One central location for all information related to each case
- Office-wide contact management, including duplicate checker
- Document assembly and management
- Contract management
- Pleadings index report
- Client update report
- File manager(s)
- File notes, including alerts
- Claims process management
- Automatic time capturing tools, including accounting links
- Multiple location management
- Custom menus and screens
- Task delegation and assignment tracking
- Team management
- Email integration
- Mobile app for the iPad and iPhone
- Phone messaging, mail tracking and message notification
- Activity summary
- Outcome tracking
- File security
- Calendars—firm-wide, group, individual
- Comprehensive in-box
- To-do’s, reminders and alerts with automatic notification
- Group and recurring scheduler
- Legal dates and deadlines calculator
- Time keeping and activity log
- Scheduling and docketing
- Court docketing
- Automated task scheduling
Next-Generation Benefits
Next-Generation Benefits From easily customizing the platform to managing expenses to accessing your dashboard wherever you are, Legal Files is there to support your day every step of the way.
No need to worry about conflicts of interest; view
current & prior involvements easily.
Host your data on premises or in the Cloud, whichever works best for your office.
Automatically populate and create new documents using built-in tools.
Support a virtual office with access to your
Legal Files information –at
home or on the road.
Built-in reports, quick-print features and one-button access provide key data.
Relate parties to a file, assign or reassign users, create teams, and more, all from the same screen.
Build workflows, assign tasks, set deadlines or send emails at any stage of a case.
Non-technical tools empower key staff to meet current and future requirements.
Non-technical tools empower key staff to meet current and future requirements.
Quickly manage people as team members—as opposed to assigning people individually.
Save emails and attachments to your case. Keep your inbox uncluttered. Make future retrieval a breeze.
Your own customized dashboard with reminders, messages, alerts and more.
What our customers say
CASE STUDIES
Metropolitan Water Reclamation District of Greater Chicago
West Virginia Dept. of Environmental Protection
NH Board of Tax and Land Appeals
City of Pasadena
RESEARCH PAPERS
Case Management for Public Sector Legal Departments
Essential Features to Maximize Your Return on Investment
Matter Management for Legal Departments Essential Features to Maximize Your Return on Investment
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What is Government Case Management?
In government operations, efficiency, transparency and responsiveness are must-haves in building public trust and delivering effective services. Government case management […]
